We offer standard shipping across Australia, which typically takes 5–10 business days. Express shipping options are also available at checkout. International orders may take 10–20 business days depending on your location.

We offer a 30-day return policy on all items. If you're not completely satisfied with your purchase, contact us at support@novasupply.com and we'll arrange a return or exchange. Items must be unused and in their original packaging.

Yes! All Nova Supply products come with a minimum 12-month warranty against manufacturing defects. Some products include extended warranty coverage — check the individual product page for details.

Once your order has been dispatched, you'll receive a confirmation email with your tracking number. You can use this to track your delivery in real time via our carrier's website.