Terms and Conditions

Terms & Conditions

Last Updated: July 2026

Welcome to Nova Supply. By accessing or purchasing from our website, you agree to the following Terms & Conditions.

1. General Information

Nova Supply provides home and lifestyle products designed to improve everyday convenience. We reserve the right to update, change, or discontinue products, prices, and services at any time without notice.

2. Orders & Payments

When you place an order with Nova Supply, you agree that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order due to:

  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Product availability issues

All payments must be completed before your order is processed.

3. Shipping & Delivery

Orders are processed after payment confirmation.

Delivery times may vary depending on your location and shipping conditions. Estimated delivery times are provided as a guide only and are not guaranteed.

Customers are responsible for providing the correct shipping details. Nova Supply is not responsible for delays caused by incorrect addresses, customs, or courier delays.

4. Returns & Refunds

We want you to be happy with your purchase. If you are not satisfied, please refer to our Refund Policy for information about returns, eligibility, and refund conditions.

Products must meet our return requirements before a refund is approved.

5. Product Information

We aim to provide accurate product descriptions, images, and pricing. However, colours, measurements, and product details may vary slightly due to manufacturing changes or screen settings.

6. Intellectual Property

All content on the Nova Supply website, including logos, images, text, and branding, belongs to Nova Supply and may not be copied or used without permission.

7. Limitation of Liability

Nova Supply is not responsible for any indirect, accidental, or personal damages resulting from the use or misuse of our products.

Customers are responsible for using products safely and according to provided instructions.

8. Privacy

Your privacy is important to us. Any personal information collected through our website will be handled according to our Privacy Policy.

9. Changes To These Terms

Nova Supply reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: support@novasupply.store

Thank you for shopping with Nova Supply.